Built for delivery service partners

More control.
Less busywork.

Give dispatch, fleet, and your drivers one place to stay in sync. DSP Operations System connects the daily work so you can spend more time leading your operation.

  • Your own company workspace
  • Multiple stations
  • Desktop and mobile

Built by an operations manager. Tested in real delivery operations.

Why we built it

See the work come together

The right information.
Where your team needs it.

Plan the day, see what is ready, and put clear instructions in front of your team.

A clearer plan before the first van leaves.

Bring scheduled drivers, available vehicles, and imported routes together. Make assignments and keep the next move visible to dispatch.

  • Driver and helper assignments
  • Vehicle preferences
  • Station-specific daily sheets
Daily assignments with fictional drivers, vehicle numbers, route pills, and assignment totals
Current app interface · Fictional demo data · Select image to enlarge ↗

Product images use fictional demonstration data. Available views and fields depend on station configuration.

Built around the work

Fewer loose ends.
More follow-through.

Keep the tasks that shape your day connected—from schedule imports to the report that still needs a signature.

Planning

Start with the schedule you already use.

Bring in Sling schedules or use the built-in scheduler. Configure Google Drive route folders and multiple filename keywords for each station.

AMZL, AMXL, MMRO, and RSR station workflows

Route information

Give each driver the details that matter.

Connect route downloads and supported wave plans to assignments. Keep staging, wave times, bags, overflow, and packages with the route.

MMRO trip matching, arrival times, and trip stage

Reports & signatures

Follow an incident through to the signed report.

Collect incident and injury reports and request DA signatures. Choose email or Slack folder delivery by station, with the Slack report updated after signing.

Submission and delivery settings in one place

Forms

Make reporting easier to reach.

Build custom forms, review responses, and give your team QR access. Manage vehicle issues, cleaning reports, and uniform requests alongside daily operations.

Printable vehicle QR sheets with station-specific forms

Checklists & handoffs

Keep the next shift in the loop.

Use station checklists and handoff notes to capture what happened, what is still open, and what needs the next manager’s attention.

Shared context across shifts

Performance

Turn performance data into follow-up.

Bring scorecards, proofing, coaching status, and weekly recaps into the same workspace your managers use to run the day.

Performance review beside operational context

Your team

Give drivers a place of their own.

Keep associate records in Core and give DAs access to their portal for schedules, messages, and shift exchanges. Control access by user.

Manager tools and driver access, connected

On-site displays

Keep your screens useful between waves.

Use the Slideshow Builder and Viewer for text, images, video, counters, Pro Tips, and birthdays. Add published standby screens and choose the stations you display.

Useful updates and team recognition

Landing Page Builder

Your company deserves a home online, too.

Edit your public homepage with photos, video, feature sections, and contact forms. Preview changes and publish when you are ready.

A branded company website, managed from your workspace

Uniform Inventory

Know what is on the shelf before a driver asks.

Track uniform quantities and sizes, get low-stock notifications, fulfill requests, and handle returns and damaged items in one workflow.

Inventory, requests, and returns connected

Explore the full feature list

Connect the tools in your operation

  • Sling
  • Google Drive
  • Slack
Connections require your accounts and configuration.

The full feature directory

There is more under the hood.

Explore the tools available across the platform, from your public company website to the uniforms on your shelves.

Click a feature to learn more.

Daily dispatch & assignments

10 features
  • Station dashboards and daily sheets for AMZL, AMXL, MMRO, and RSR

    Bring each station's daily work into its own dashboard. Daily sheets adapt to the assignment needs of AMZL, AMXL, MMRO, and RSR operations.

  • Driver, helper, van, and truck assignments

    Put people, vehicles, and routes together on one assignment board. Dispatch can see who is assigned and what is still available as the plan changes.

  • Setup Tomorrow workflow and schedule synchronization

    Prepare the next day's sheet with a guided workflow and bring in scheduled associates. This keeps tomorrow's staffing plan close to the assignments it supports.

  • Auto Assign for configured stations

    Use Auto Assign at enabled stations to help build the initial assignment plan. Managers can review and adjust the results before publishing.

  • Van, truck, and helper preferences; helper pairings

    Keep preferred vehicles and helper pairings alongside assignment planning. Station-specific preferences give dispatch useful context when building the day.

  • Available drivers, extras, call-outs, anchors, and light-duty assignments

    See scheduled people and staffing exceptions in the same workflow. Track extras, call-outs, anchors, and light-duty needs when deciding who goes where.

  • Route imports, default available routes, and manual route entry

    Bring route data into the assignment sheet, keep recurring routes available, or enter routes manually. Dispatch can connect the route plan to the people doing the work.

  • Published daily sheets with customizable columns, printing, and fullscreen display

    Choose which assignment and imported route columns your team sees. Publish a readable daily sheet for a display, open it fullscreen, or print it.

  • Daily equipment checklists, saved checklist records, and rostering

    Record daily equipment and readiness checks and return to saved records. Keep checklist and rostering work connected to the station's daily routine.

  • Morning announcements and the XL Seattle / Bellevue tracker

    Prepare morning announcements for your team and use the dedicated XL Seattle / Bellevue tracker. Keep station-specific information within the daily operation.

Scheduling & route planning

10 features
  • Built-in scheduler, Master Schedule, and Sling schedule import

    Plan shifts in the built-in scheduler and Master Schedule, or import the schedule your team already maintains in Sling. Keep staffing visible alongside daily operations.

  • Station, position, and employee schedule filters

    Narrow the schedule to a station, position, or employee. Managers can focus on the people and shifts relevant to the decision they are making.

  • Shift publishing and schedule change notifications

    Publish scheduled shifts and notify employees of schedule changes. Give your team a clear way to see the current plan.

  • Time-off requests, approvals, and blackout dates

    Review time-off requests, record approval decisions, and set blackout dates. Keep availability decisions within the scheduling workflow.

  • Business closures and schedule notices

    Record business closures and share schedule notices. Keep exceptions visible to the people who plan and work those days.

  • Route counts by station, date range, and service type

    Review route volume by station, date range, and service type. WWG2 can have its own counts without being included in the all-stations total.

  • Route-count screenshot reader, forecasting, and hiring-needs calculations

    Read route-count information from supported screenshots and use forecasting and hiring-needs calculations to support staffing plans. Review the imported data before relying on the plan.

  • Google Drive route folders with multiple filename keywords

    Set a route-file folder and multiple filename keywords for each station. Import the relevant downloads without making every station use the same naming convention.

  • Supported wave-plan PDF imports: staging, wave time, bags, overflow, and packages

    Import supported wave-plan PDFs to capture staging, wave time, bags, overflow, and package totals. Match the route number to the route download so the details follow the correct assignment.

  • MMRO Trips imports: route and driver matching, earliest arrival time, and trip stage

    Use MMRO Trips data to connect driver names and route codes to assignments. Keep the driver's earliest arrival time for the day and the trip stage, including canceled trips.

Fleet, maintenance & equipment

11 features
  • Vehicle Management for primary and rental vehicles

    Keep primary and rental vehicles in one fleet workspace. Review the vehicle details your dispatch and maintenance teams need to make daily decisions.

  • Primary and current station tracking; status, make, model, and service filters

    Track a vehicle's home station and where it is currently operating. Filter by station and vehicle characteristics to focus on the part of the fleet you need.

  • Incoming vehicle issues and vehicle issue history

    Review incoming vehicle reports and past issues together. Managers can understand what has already been reported before deciding on the next action.

  • Repair action plans, next steps, and repair shop directory

    Record a repair plan and the next step for a vehicle issue. Keep repair shop information nearby so follow-up does not depend on a separate contact list.

  • Maintenance dashboard and LSC case tracking

    Use maintenance views to review fleet follow-up and track LSC cases. Keep case information connected to the vehicle work that needs attention.

  • Pave inspections and vehicle cleaning reports

    Bring Pave inspection information and vehicle-cleaning reports into fleet follow-up. Give managers a place to review vehicle condition and cleaning records.

  • Parking Map

    Use the Parking Map to organize vehicle parking information. Give the team a visual reference when coordinating vehicles at the station.

  • Vehicle QR Codes: fixed VIN code, four to six spots, and form selection by station

    Create a QR sheet for each vehicle with its VIN code fixed in the top-left spot. Choose four to six total spots and select the remaining form codes separately for each station.

  • Filtered vehicle QR sheet printing

    Search for a vehicle or select one or more stations, then print the matching QR sheets. Prepare the sheets you need without printing the entire fleet.

  • Phone inventory, condition, and repair tracking

    Track company phones, their condition, and repair needs. Keep equipment follow-up in the same workspace as the vehicles and teams using it.

  • Fleet, charging brick, and gas card audits

    Use dedicated audits for fleet, charging bricks, and gas cards. Record checks and review findings as part of equipment accountability.

Forms, reports & signatures

10 features
  • Custom Form Builder and form management

    Build forms for your company's workflows and manage them from one place. Collect information in a consistent format instead of recreating the same request each time.

  • Public form links and QR codes

    Share a form through a direct link or QR code. Put reporting access where employees need it, including on vehicle QR sheets.

  • Form response review, exports, and retention settings

    Review submitted responses, export records, and configure retention settings. Keep the information your team collects organized for follow-up.

  • Vehicle issue, route issue, and station vehicle-cleaning forms

    Give employees dedicated ways to report vehicle issues, route issues, and vehicle cleaning. Keep submissions tied to the relevant operational workflow.

  • Incident and injury reports with DA signatures and PDF reports

    Collect incident and injury details, request the DA's signature, and produce a PDF report. Follow the report from the initial submission through signing.

  • Station-specific email or Slack folder report delivery

    Choose report delivery by station, using email or a configured Slack folder. Send completed email reports and make Slack reports available before the DA signs.

  • Unsigned Slack report updated when the signed version is ready

    Keep the Slack report current when the DA completes the signature. The delivery workflow updates the earlier report with the signed version.

  • DA Auditing and DNR Protection forms

    Use dedicated DA Auditing and DNR Protection forms to collect the information those workflows require. Review submitted records with your other forms.

  • Pro Tips submissions

    Collect Pro Tips from your team through a submission form. Use practical suggestions from the field to support shared learning.

  • New and existing DA uniform request forms and uniform return forms

    Provide separate uniform request paths for new and existing DAs, plus a return form. Keep employee requests connected to uniform management.

Uniform inventory & requests

7 features
  • Uniform Inventory tracking by item, size, and category

    See how many uniform items you have by size and category. Give the team a shared inventory reference before promising an item to an employee.

  • Configurable uniform sizes

    Configure the sizes used by your uniform inventory. Keep item options aligned with the stock your company actually carries.

  • Inventory quantity adjustments

    Adjust quantities as stock arrives or inventory changes. Keep the available count useful for the next person reviewing a request.

  • Low-stock notifications

    Receive low-stock notifications so replenishment needs are easier to notice. Use current quantities to decide what to order next.

  • Uniform request review and station filtering

    Review uniform requests and filter them by station. Focus on the employees and requests your team is responsible for fulfilling.

  • Request fulfillment linked to inventory

    Fulfill uniform requests using the inventory workflow. Keep issued items and stock quantities connected instead of updating separate lists.

  • Uniform returns and damaged-item tracking

    Record returned uniforms and identify damaged items. Keep returns and condition information part of inventory follow-up.

Associates & the DA Portal

11 features
  • Core associate records, station assignments, roles, and status

    Maintain associate records in Core with station, role, and status information. Give managers a shared reference for the people in the operation.

  • Associate imports and exports

    Bring associate records in through imports and export information for review. Reduce repeated entry when setting up or maintaining the roster.

  • Add New DA onboarding and initial schedule setup

    Use Add New DA to enter an associate and begin initial scheduling. Keep onboarding information close to the systems managers use each day.

  • Associate offboarding workflows

    Work through associate offboarding in the app. Keep the departure process connected to the employee record and operational follow-up.

  • Active Light Duty tracking

    Track associates on active light duty so managers can account for their status. Keep that context visible when reviewing staffing and assignments.

  • DA Portal dashboard and personal schedule

    Give each DA a portal with their own dashboard and schedule. Employees can check the information relevant to their work without using manager screens.

  • Time-off requests and request status

    Let employees submit time-off requests and see their status. Managers can review the requests through the scheduling workflow.

  • Available shifts, shift offers, and shift exchanges

    Let employees review available shifts and use shift offers and exchanges. Keep shift changes within a shared workflow rather than scattered messages.

  • Direct and group messaging

    Support direct and group conversations in the DA Portal. Keep team communication available alongside schedules and employee tools.

  • Team posts, announcements, and push notifications

    Share team posts and announcements and support push notifications. Give employees a place to find updates relevant to the operation.

  • Work anniversary reports and birthday recognition

    Review work anniversaries and recognize birthdays. Bring employee milestones into manager reports and station display content.

Messaging & shift handoffs

8 features
  • Sling Messaging Center

    Manage supported Sling messaging workflows from the operations workspace. Keep schedule-related communication near the daily work it supports.

  • DSP OS Messaging Center

    Use the DSP OS Messaging Center for application messaging. Managers can work with team conversations without leaving the operations tools.

  • Message templates and automated replies

    Reuse message templates and configure automated replies for supported workflows. Keep recurring communication consistent while reducing repeated typing.

  • Progress report chats, monitoring, and history

    Create and review progress report chats, monitor activity, and return to report history. Keep follow-up visible across the day.

  • Ops Manager, Ops / Lead, and Ops / Closer handoff pages

    Use handoff pages designed for Ops Manager, Ops / Lead, and Ops / Closer responsibilities. Capture the context the next person needs to continue the work.

  • Categorized handoff notes with read tracking

    Organize handoff notes by category and track which notes have been read. Keep unresolved information easier to find across shifts.

  • Shared Access Folders

    Organize shared access folders for your team. Keep frequently needed resources within reach from the company workspace.

  • Notification center and workspace search

    Review application notifications and use workspace search to find relevant information. Give managers a starting point for updates and follow-up.

Performance & management reports

7 features
  • ZL scorecard imports and performance views

    Import ZL scorecard data and review performance in the app. Keep scorecard review near the other tools managers use to follow up with their team.

  • Proofing and coaching status

    Review proofing information and track coaching status. Make it easier to see which performance follow-ups still need attention.

  • Weekly Recap and station assignment exports

    Review Weekly Recap information and export station assignments. Keep daily staffing and assignment records available for management review.

  • Weekly extras tracking

    Track weekly extras alongside station operations. Give managers a way to review this part of the staffing picture over the week.

  • Work anniversary reports and PDF output

    Create work anniversary reports and PDF output. Prepare employee-recognition information in a format that can be reviewed or shared.

  • Custom Checklists and printable reports

    Create custom checklists and produce printable reports. Support company-specific routines while keeping records in the same workspace.

  • Form Links and QR Codes report

    Generate a report of form links and QR codes. Give your team a convenient reference for the reporting tools available to them.

Slideshow Builder & Viewer

9 features
  • Slideshow Builder with multiple saved decks

    Build and save multiple slideshow decks for different stations or purposes. Arrange content in one place before opening it on a display.

  • Slideshow Viewer for dedicated display screens

    Open a saved slideshow in the Viewer for a dedicated screen. Present team information without leaving the builder open for editing.

  • Text, image, video, and counter slides

    Combine written updates, photos, video, and counters in a deck. Choose the slide type that fits the information you want to communicate.

  • Pro Tips slides

    Add Pro Tips to a slideshow so useful reminders can appear between other updates. Bring field knowledge into the station's daily display.

  • Birthday slides with station selection and names shown one at a time

    Choose the stations whose birthdays appear. Show that day's employees by their Sling names, fading them in one at a time before holding the completed slide.

  • Slide timing, colors, and text positioning

    Adjust slide timing and visual options such as colors and text position. Make the deck fit the pace and viewing conditions of the station.

  • Standalone and split display modes

    Choose standalone or split display layouts for supported screen content. Adapt the presentation to how the screen is used in your operation.

  • Published standby screens with station selection

    Select a station's published standby screen for a slideshow or standalone display. Keep assignment information available when the screen is waiting between other content.

  • Configurable active slideshow hours

    Set the hours when company slideshow screens stay active and refresh. Align screen operation with the times your team uses the space.

Landing Page Builder

8 features
  • Company public homepage at your company web address

    Give your company a public homepage at its company web address. Manage that presence from the same system used for daily operations.

  • Edit headings, paragraphs, buttons, and feature cards directly on the page

    Edit page text, buttons, and feature cards directly in the builder. Shape the message around your own company without maintaining a separate page-editing workflow.

  • Hero, text, feature, photo, video, contact, and call-to-action sections

    Build the page from supported section types, including media, contact, and calls to action. Choose the content that helps visitors understand your company.

  • Photo galleries and carousels

    Use galleries and carousels to show multiple photos. Give visitors a visual introduction to the team, workplace, or services you choose to highlight.

  • Custom colors, section styles, and section order

    Choose colors and section styles and arrange the order of the page. Keep the site aligned with your company's branding and message.

  • Private draft autosave, preview, and publishing

    Work on a private draft with autosave, preview the result, and publish when ready. Review changes before they become part of the public page.

  • Configurable contact forms

    Configure a contact form for the company page. Give visitors a clear way to provide the details you need for follow-up.

  • Shareable website link and QR code

    Share the company website using its link or QR code. Make the page easy to reach from print materials or other communications.

Integrations & automation

7 features
  • Sling schedule connections and import-position settings

    Connect Sling schedules and choose the positions each station imports. Keep staffing imports aligned with the work that belongs at that station.

  • Google Drive route and wave-plan file imports

    Import supported route downloads and wave-plan files from configured Google Drive folders. Bring route details into station assignments without retyping each value.

  • Google Contacts and Associate List spreadsheet synchronization

    Synchronize Core associate information with Google Contacts and the Associate List spreadsheet. Keep configured external records aligned with the app's roster.

  • Slack daily operations and available-vehicle reports

    Configure Slack reports for daily operations and available vehicles. Put recurring operational information in the channel your team uses.

  • Slack manager handoff messages

    Send configured manager handoff summaries to Slack. Keep the next shift's context available where managers review team updates.

  • Slack vehicle issue and signed-report delivery

    Deliver supported vehicle issues and incident or injury reports through Slack. Update report delivery as the signing workflow progresses.

  • Configurable stations, channels, recipients, and send times

    Configure which stations, channels, recipients, and times apply to supported integrations. Tailor delivery to the people responsible for each operation.

Company settings & access

9 features
  • Private company workspace and subdomain

    Use a separate company workspace with its own subdomain and tenant data. Give your team a consistent address for accessing the application.

  • Guided company setup and import templates

    Work through guided setup and use import templates for company information. Bring existing records into the system with a structured starting point.

  • Company branding and application logos

    Set company branding and application logos. Make the workspace recognizable to the employees using it each day.

  • Station management and station-specific settings

    Manage station workspaces and configure station-specific behavior. Support multiple operations without forcing every station to use identical settings.

  • User invitations, roles, and page-access controls

    Invite users, assign roles, and manage page access. Give people access to the parts of the application relevant to their responsibilities.

  • Personal default home page and appearance settings

    Let users choose their default home page and appearance. Make frequent tasks easier to reach and adapt the app to personal viewing preferences.

  • Assignment position and vehicle decal colors

    Choose colors for assignment positions and vehicle decals. Make familiar visual cues part of the daily assignment workflow.

  • Estimated company storage-usage display

    View estimated storage use for saved company app data and uploaded media. See how much of the storage allowance is being used.

  • System status, bug reporting, and suggestion history

    Check system status, report bugs, and submit suggestions. Review feedback history as issues and requested improvements move through follow-up.

Availability depends on station type, user permissions, and configured integrations. The Landing Page Builder is available to company owners.

Experience behind the software

Built by someone
who runs the operation.

DSP Operations System was built by an operations manager and tested in real-world delivery operations.

It is shaped by the work that actually fills the day: getting assignments ready, finding an available van, chasing a report, and making sure the next shift knows what is going on.

That experience shows up in the details—from station-specific settings to printable vehicle QR sheets and published dispatch screens.

Explore what the platform can do

Your company. Your workspace.

Get your team set up
for the way you operate.

  1. 01

    Open your company workspace

    After purchase, your primary administrator receives a secure setup link for your company’s own subdomain.

  2. 02

    Bring in your operation

    Set up stations and branding. Use guided templates to import associates, vehicles, and repair shops.

  3. 03

    Give the team access

    Add users, choose their access, and configure the pages and station workflows your team will use.

Company subscription

Built for your next chapter.

Give your team one place to plan, report, and follow through. New client subscriptions are temporarily closed, but you can explore the platform and check back for availability.

  • Your own company subdomain
  • Company data kept separate
  • Multiple stations and company branding
  • User access and administrator controls

The platform behind your operation

DSP Operations System

New subscriptions pausedPlease check back for availability.
  • Daily assignments, schedules, and route imports
  • Fleet management and vehicle QR sheets
  • Forms, reports, and DA signatures
  • Scorecards, handoffs, and the DA Portal
  • Published screens and slideshow builder
  • Guided company setup and data imports
New subscriptions temporarily closed

We are not accepting new clients at this time. Existing clients can sign in below.

Existing client? Open your workspace →

A few things to know

Before you
get started.

Can we use it across multiple stations?

Yes. Manage multiple station workspaces with station-specific settings, imports, forms, and published displays. AMZL, AMXL, MMRO, and RSR workflows are supported; available fields and import formats vary by station type.

Will our company have its own workspace?

Yes. Your company gets its own subdomain and separate data workspace. Administrators manage your users, branding, stations, and access.

Can we bring in our existing data?

Guided setup includes import templates for associates, vehicles, and repair shops. Schedule and route imports use the supported formats and integrations configured for your stations.

Does it work on phones and display screens?

The web app works on desktop and mobile. Published daily sheets and slideshow displays give your team a shared view on a dedicated screen.

Are Sling, Google Drive, and Slack included?

DSP Operations System connects to those services using your own accounts. You will need the appropriate accounts, permissions, and connection settings. Third-party subscriptions are separate.

Are you accepting new clients?

New subscriptions are temporarily closed. Existing clients can continue signing in to their company workspace. Please check back for future availability.

What happens after purchase when subscriptions reopen?

Company provisioning creates your workspace and a secure setup link for the primary administrator. From there, configure your company, import data, and invite the team.

Already part of the team?

Open your company workspace.

Use the subdomain from your company setup email.

.dspoperationssystem.com